Should we add an onboarding flow for new users?

created by Alice Johnson at Jan 30, 2026, 11:00 AM

What We Should Do

Implement an onboarding experience for new users to improve activation.

Why Now

  • 40% of new signups never create their first project
  • Session recordings show users landing on empty dashboard confused
  • Competitors like Linear and Notion all have onboarding flows

Success Looks Like

  • New user activation rate increases from 60% to 80%
  • Time to first project creation decreases by 50%

Resources Needed

  • Design: 1 week for flow design
  • Engineering: 2 weeks implementation

Acks Required From

@user2 @user5 - Product input needed on flow prioritization

Activity

Alice Johnson added label Question

Jan 30, 2026, 11:05 AM

BS
Bob SmithJan 30, 2026, 02:00 PM

I looked at our analytics - 40% of new signups never create their first project. That's a huge drop-off. An onboarding flow could help guide them through: 1. Creating their first project 2. Inviting a team member 3. Setting up their first workflow

TU
Test UserJan 30, 2026, 02:30 PM

Those numbers are concerning. Do we know where exactly they drop off? Is it confusion or just not finding value?